Shipping policy
SHIPPING POLICY
Processing Time
All orders are processed within 2โ5 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Times
We offer the following shipping options:
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Standard Shipping (7โ15 business days): Free on orders over $50
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Express Shipping (3โ7 business days): $9.99
International Shipping
We currently ship to the United States and select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24โ48 hours for tracking information to update.
Lost or Delayed Packages
Velura14k is not responsible for delays caused by customs or carrier issues. If your package is lost, please contact us at velura14k@gmail.com within 30 days of the estimated delivery date.
Contact Us
For shipping questions, email us at: velura14k@gmail.com